Design

CREATING ENGAGEMENT & EXCITEMENT

Delivering a customer first approach

Users have high expectations and more retail options than ever before - we need to understand these expectations and go beyond them.

Brands who can excite & engage with users will not only create an experience customers value, but will also inspire loyalty. We need to immerse ourselves into your brand, business goals, teams and customer base. Collaborating to understand current frustrations, improvements and considerations. Working together to determine what needs to be tested, designed and built. We believe for online retailers to keep raising the bar a customer first approach is key.

To achieve this you need a perfect balance of experiential brand lead design with effective UX principles.

delivering for success

A full service design department balancing brand experience and creativity to deliver innovative commercial solutions.

Design Discovery

Exploring your audience, market insights, and the latest trends to establish a comprehensive design philosophy. We ensure that our designs resonate with your target market, driving engagement and conversions in the digital commerce space.

Design Testing

Understanding audience reactions to design and refining it for optimal user experience. By combining best-in-class UX practices with powerful analytics, we ensure your design is not only appealing but also highly functional, enhancing the customer journey on your e-commerce platform.

Ideation & Design

Creating a variety of design concepts quickly and effectively. Our team generates innovative designs that meet your business needs and market demands, ensuring your e-commerce site remains cutting-edge and competitive.

Competitor Review

Analysing the market context to help you stand out. We conduct thorough competitor reviews to identify opportunities and differentiate your brand, ensuring your design not only meets industry standards but sets new benchmarks in digital commerce.

Design Systems

Developing scalable design systems to accelerate delivery and maintain consistency. We create robust design frameworks that support rapid iteration and deployment, enabling your e-commerce site to adapt and evolve with your business needs.

Mobile First Design

Ensuring your e-commerce site provides a seamless experience on mobile devices first, catering to the growing trend of mobile commerce. We design and test layouts that prioritise mobile usability, ensuring consistency and functionality across all devices. Our mobile first design strategy enhances accessibility and user satisfaction, reflecting the importance of mobile users in the e-commerce landscape.

See other services

Portfolio

Creating Personalisation for Farrow & Ball a British icon

From Paralysis to Personalisation in 6 Months

Farrow & Ball has been based in Dorset, England, since 1946. To this day, the brand remains dedicated to handcrafting richly pigmented paints and unique wallpapers using only the finest ingredients. The result is a directional palette of paint colours with an extraordinary response to light and artisanal wallpapers with a tactile finish, achieved by printing paint on paper. Together, they transform homes of all kinds, inside and out, all over the world.

+40%

Time on site

-11%

Bounce Rate

+71%

Add to Basket

Read this CAse Study

delivering consistent high service

What our clients say about us...

They are an amazing group of down to earth digital commerce experts always ready to go above and beyond to support our business strategy.

Ben Benichou

Bulk

Thank you for being an exceptional partner on this incredible journey. Your unwavering commitment and support have been instrumental in our success.

Mel Unsworth

End Clothing

They really embody a number of agile principles, including putting the customer first, welcoming changing requirements, attention to technical excellence and good designs, and delivering working software frequently.