We have an expert team who are there to constantly mange, maintain and support our clients with their digital commerce needs. Ensuring we are ahead of the game for you and responding rapidly whenever we are needed 24/7.
The Pixel ensure your Digital Commerce is primed for sustainable and profitable growth. With our tailor-made support packages, we can provide the right level of assistance to help you excel with your Adobe Solutions. We go beyond problem solving - as a partner in eCommerce success, take advantage of proactive and innovative advice that will keep pushing boundaries!
Our services provide technical assistance, troubleshooting, and maintenance to ensure smooth operation and optimal performance of clients' websites. They can be beneficial for businesses of all sizes, from small to large enterprises. The goal of The Pixel's support services is to help businesses get the most out of their Adobe Commerce platform and keep their eCommerce website running smoothly and efficiently.
Comprehensive support that is always on, monitoring and maintaining your e-commerce site around the clock. Our proactive approach ensures potential issues are prevented or swiftly resolved, keeping your online business running smoothly.
Using powerful monitoring tools, The Pixel ensures peak performance of your online store. We promptly notify you of any issues and provide recommended fixes for quick resolution, maintaining seamless e-commerce operations and supporting your business success.
The Pixel team manages all security updates, patches, and deployments for Adobe Commerce, relieving your team from the technical burden and allowing you to focus on other crucial business activities.
Comprehensive eCommerce audits are vital for your business’s success. Our audits provide a robust foundation in integrity and scalability, helping you fully leverage your Adobe Commerce website for sustained growth.
We believe in building strong, lasting relationships through a one-team approach. Your dedicated account manager provides continuous support and proactive expert advice to drive your e-commerce success.
Strategic evaluation of your business roadmap and goals is essential for growth. During our quarterly reviews, we gather statistics and performance data to provide insights into your current progress and future opportunities.
Regular and thorough log reviews help improve conversions and customer satisfaction. We identify and resolve any errors or issues your customers may face, ensuring a smooth and efficient shopping experience.
Putting people and the planet before profit, with nearly 100 stores across the UK, Ireland and the US. From humble beginnings as a kitchen table start-up in 1992, JoJo Maman Bébé offers gorgeous, quirky yet practical designs and excellent customer service.
Revenue increased
Conversion rate increased
Increased Page views/users
For over 10 years we have experienced the same, consistent, extremely high standard of care and attention. The Pixel regularly go above and beyond. Their technical knowledge and experience is outstanding.
Ellie Vaughan
The Pixel have helped Science in Sport grow from a start up to mid level enterprise. We have a strong relationship that has been maintained and grown throughout the years.
Sue Stephenson
That rock solid reliability cannot be underestimated on any ecommerce project. They make me look good at my job. I only wish I'd found them sooner.
Tracey Drain
There's always lots going on at The Pixel. Have a scroll around a find about our news and insight.
The Pixel Named 2024 Adobe Digital Experience Emerging Partner of the Year.
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